Apollo Group TV Support Center

Your Apollo Group TV subscription allows for up to 5 simultaneous connections depending on your plan. You can check your current plan and device limit in your account dashboard.

Buffering can be caused by several factors including internet speed, network congestion, or server issues. Try these steps: check your internet connection (minimum 15 Mbps recommended), use a wired connection if possible, restart your router, or try using a VPN if your ISP is throttling your connection.

You can renew your subscription by logging into your account on our website and selecting the renewal option. We'll send you reminders before your subscription expires. If you're having issues with renewal, contact our support team for assistance.

Yes, you can use Apollo Group TV on multiple devices, but the number of simultaneous connections depends on your subscription plan. Most plans allow between 1-5 concurrent streams. You can install the app on as many devices as you want, but you can only stream on the allowed number of devices at the same time.

We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and cryptocurrency (Bitcoin, Ethereum). Payment options may vary by region. If you're having trouble with payment, contact our support team for alternative options.